FAQ: Images

What is the best resolution for image files?

Images with 300 dpi are ideal. A high dpi is optimal for our fine art prints and framed prints, as the more dots of colour that can be printed in a small area, the more detailed your final image will appear.

Other products, such as our canvas prints, may require a lower image resolution. The specific dpi for each of our print on demand products can be found on the individual product pages.

What does ‘bleed’ refer to when it comes to images and printing?

‘Bleed’ refers to the area that gets trimmed off the printed material after printing. This ensures that the image extends to the edge of the printed product, eliminating any unprinted edges.

Photo prints typically have 3mm of bleed. However, our print API will automatically prepare your images with the correct amount of bleed if you aren’t setting up your files independently.

What type of image files do you require?

We can work with a very wide variety of image file formats, although our preference is for high-quality JPG, PNG or PDF files, depending on the product.

JPG files are preferred due to the fact that compression is very efficient and designed specifically for saving photographic and fine art images. While some image data will be lost during the compression process, there’s no meaningful difference between an 80% quality (Level 10 in Adobe) JPG and other high-quality file formats when printed to paper.

We also respect any built-in transparency in PNG files, which offer a higher colour depth, making them ideal for apparel.

What file size do I need for printing good quality prints at different sizes?

The following table provides a rough guide of the ideal sizes for your images:

How can I ensure that my artwork prints correctly within the product shape?

To ensure your image aligns perfectly with the product that you’re ordering, we offer print templates for many of our print on demand products.

Simply download the desired product template and select the relevant size (if applicable) from the files downloaded. The template will outline how much of your image is used as bleed.

Once you’re happy with the positioning of your design, you can then save the image and remove the guide layers, before using it to create and order your products.

If you plan to offer your product in multiple sizes, it’s a good idea to set up your artwork based on the largest size you intend to offer. Our print API can then scale down the image for smaller sizes, saving you from having to repeat these steps for each product variation.

Watch our video on how to use our product templates to prepare your artwork files for printing.

How will you protect my images and intellectual property?

When you submit content to our platform, you grant Prodigi a worldwide, non-exclusive license to use your image files to produce your orders. Your images and artwork are used exclusively for fulfilling your orders and not in any other capacity.

You retain full ownership of your content, along with all associated rights to your digital files and any intellectual or proprietary rights related to your content. You also certify that you own or have the necessary licenses for the submitted content.

Once your orders are fulfilled, all images are promptly deleted from our systems in accordance with our data protection policies. Typically, this deletion occurs within two weeks, allowing us to retain files temporarily in case reprints are needed for lost or damaged orders.

What are your quality control processes for reproducing images?

Ensuring the highest quality for your images is our top priority, whether they’re produced in-house or through our global fulfilment network.

We regularly colour-proof test prints across our network to maintain consistent machine calibration as well as track all defects and complaints received by each of our print partners, addressing any issues directly and replacing those that are performing poorly.

We believe that we’ve created the world’s largest fine art print network, offering unparalleled reach and attention to detail for you and your clients.

How can I replicate the woven effect on Jacquard woven blankets in Adobe Photoshop?

Follow the steps below to create an approximate preview of how your artwork will be reproduced on our custom woven blankets:

1. Reduce the saturation of the reds and greens

Select Image > Adjustments > Colour Balance. Drag the first slider away from ‘red’ towards ‘cyan’, then drag the second slider away from ‘green’ towards ‘magenta’. Click ‘OK’.

1. Reduce the resolution to 12 dpi

Select Image > Image Size. Clear the ‘Resample’ check box. Type ‘12’ into the ‘Resolution’ text field, then type the original dimension into the ‘Width’ text field. Click ‘OK’.

1. Add a textured weave transparent overlay

Add this image of a woven texture as a new layer on Photoshop. You’ll need to play with the opacity of the layer and the blending mode until your mockup looks like a blanket and you can see the design underneath.

Please note: This process is designed to create an approximate preview of how your artwork will be reproduced and is for mockup purposes only. Please do not print this image.

For more tips, read our guide on how to achieve the perfect finish for our Jacquard woven blankets.

Will my artwork be altered in any way?

No, we never stretch or crop your content. Our system reads your uploaded image file and only displays products that match or are smaller than the original size. Your artwork will never appear larger than intended. The only exception is when your file is smaller than our smallest product size – in this case, we may slightly increase the dimensions while maintaining proportions to ensure a proper fit.

We never alter your content as it remains your intellectual property. This ensures you receive exactly what you ordered. Please note that we won’t correct spelling mistakes or contact you about them.

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