What is the product preview feature?
The product preview feature is a mockup tool located in the Prodigi dashboard image editor. This tool is available to merchants who use our manual order form, CSV importer or sales channel integrations.
How does the product preview feature differ from the mockup generator?
Our product preview feature offers an enhanced order experience, with both order and mockup creation components conveniently located in one place, eliminating the need to switch between the dashboard and mockup generator.
Where in the dashboard is the product preview feature located?
To access the product preview feature, simply log in to your Prodigi dashboard or create a free Prodigi account for access and follow the steps below depending on which solution you use to fulfil your orders:
Manual order form
- Select ‘Create order’ from the menu on the left-hand side
- Choose your destination country (the location you want us to ship your order to)
- Type in the product you’re looking for or copy and paste a specific SKU
- Click ‘Add to basket’ on the desired product, followed by ‘Add image’
- Upload a new image or select one from your image library
- Click ‘Edit’ to open the image editor
- If a product preview is available for the product you’ve selected, you’ll see two buttons labelled, ‘Design view’ and ‘Mockup view’ in the top left-hand corner of the screen
- Click ‘Mockup view’ to see the product preview and download a high-quality image file
CSV importer
- Select ‘Import orders’ from the menu on the left-hand side
- Upload your CSV file
- Under the print image section, click ‘Edit image’
- Click ‘Edit’ to open the image editor
- If a product preview is available for the product you’ve selected, you’ll see two buttons labelled, ‘Design view’ and ‘Mockup view’ in the top left-hand corner of the screen
- Click ‘Mockup view’ to see the product preview and download a high-quality image file
Sales channel integrations
- Select ‘Sales channels’ from the menu on the left-hand side
- Either follow the steps to set up your sales channel for integration or click ‘Configure’ next to an existing connection
- Click on the listing that you’d like to configure
- Choose a product from our catalogue
- The image editor will open automatically. Click on ‘Add image’ and select an image from your image library or upload a new image
- If a product preview is available for the product you’ve selected, you’ll see two buttons labelled, ‘Design view’ and ‘Mockup view’ in the top left-hand corner of the screen
- Click ‘Mockup view’ to see the product preview and download a high-quality image file
Please note that products with 3D mockups will show three distinct 3D images, each showcasing the product from a different angle. In contrast, products with non-3D mockups will show a single flat image preview.
Is the product preview dynamic? Does it update in real-time as changes are made?
Yes, the product preview is dynamic. It will change to reflect any changes made to the uploaded artwork in the ‘Design view’, providing an accurate representation of the final product.
How do I download my product preview?
After clicking ‘Mockup view’, select ‘Download full-size mockup’. Your product preview will then download and appear in your device’s downloads list.
Where can I use the product previews I’ve created?
Anywhere you like! You can use product previews in your store’s product listings, on social media or for marketing purposes.
How do I know if a product doesn’t have a preview available?
If no preview is available for the product you’ve selected, the ‘Design view’ and ‘Mockup view’ buttons won’t be visible in the image editor.
How is the availability of product previews determined?
Product previews – including both 3D mockups and traditional flat image mockups – are currently limited to a select range of products, but will eventually include our entire catalogue of print on demand products.
Our 3D mockup offering is set to expand gradually, incorporating our next bestselling products. We’re also planning a series of enhancements for our wall art mockups. These improvements will include the addition of room-set and editorial backgrounds, a wider range of viewing angles and various lighting options.
What types of product previews are available?
Our product preview feature offers various mockup styles for different print on demand products. We provide detailed 3D mockups for popular wall art products, including for the following globally fulfilled products:
- Framed art prints (Classic)
- Canvases (Stretched, Framed, Eco and Eco framed)
- Stationery (Wrapping paper)
These 3D previews show products from multiple angles. For other items such as home decor and phone cases, we offer traditional flat mockups.