Print lab network status

Last updated 19 December 2024

The following summarises any known production and delivery issues across our global network. This page is updated as soon as news reaches us.

Please also refer to the individual courier status pages for detailed shipping information.

	Production	Shipping
UK	Some impact Production shutdown 25, 26 December 1 January Phone cases 1–2-day delay Dibonds 2–3-day delay	Good
EU	Some impact Production shutdown 25, 26 December 1 January	Some impact DPD A delay of up to 1–2 days for parcels, due to staff shortages. Ireland Deliveries into Ireland delayed by up to 9 days due to slower processing of orders through Irish customs.
USA	Some impact Production shutdown 25 December 1 January	Some impact USPS Delays with USPS shipments.
Canada	Some impact Production shutdown 25, 26 December 1 January	Some impact Canada Post The national strike has ended but delays are expected through the remainder of 2024 and into January 2025 as the backlog is cleared. Orders shipped from the UK Express currently delayed by 3 days; overnight by 1 day.
Australia & NZ	Some impact Production shutdown 25, 26 December 1 January Prints & canvases 2-day delay Framed prints 4-day delay	Good
RoW	Good	Some impact Israel Israel Post is continuing to provide postal services, but all items are subject to delay. The current military situation means many cancelled flights, closed roads and security restrictions. The retention period for unclaimed items has been extended to 30 days throughout the country. Royal Mail is currently unable to accept items addressed to Gaza or Khan Yunis. Palestine Postal services are completely suspended. Russia, Ukraine, Belarus Shipping has been suspended by carriers to these countries.

Courier status pages