Skip to main content

Print lab network status

Last updated 17 January 2025

The following summarises any known production and delivery issues across our global network. This page is updated as soon as news reaches us.

Please also refer to the individual courier status pages for detailed shipping information.

Production Shipping
UK Some impact

Phone cases

1–2-day delay

Dibonds

2–3-day delay

Good
EU Good Some impact

DPD

A delay of up to 1–2 days for parcels, due to staff shortages.

Ireland

Deliveries into Ireland delayed by up to 9 days due to slower processing of orders through Irish customs.

USA Some impact

Public holiday

20 January

Some impact

North Carolina

Possible delays due to storms.

California

Possible delays due to wildfires.

Canada
Good
Some impact

Canada Post

The national strike has ended but delays are expected through the remainder of 2024 and into January 2025 as the backlog is cleared.

Orders shipped from the UK

Express currently delayed by 3 days; overnight by 1 day.

Australia & NZ Some impact

Public holiday

27 January

Frames & canvases

1–2-day delay

Rolled prints

4-day delay

Good
RoW Good Some impact

Israel

Israel Post is continuing to provide postal services, but all items are subject to delay. The current military situation means many cancelled flights, closed roads and security restrictions.
The retention period for unclaimed items has been extended to 30 days throughout the country.
Royal Mail is currently unable to accept items addressed to Gaza or Khan Yunis.

Palestine

Postal services are completely suspended.

Russia, Ukraine, Belarus

Shipping has been suspended by carriers to these countries.